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In general, we suggest selecting size by your bust measurement. For example, if you measure 35" in the bust and a 40" in the hip, select a size 4 for the best fit. If you are right on the cusp of a size, we suggest ordering the larger size.
E-COMMERCE RETURN POLICY OVERVIEWYou may return or exchange an online order within 30 days of its delivery date. If you need to exchange for a different size or color please email returns@noragardner.com. We will send you a prepaid return label and your exchange will be shipped as soon as we receive the return. Or you can request a return label from your personal account page.To return an item, please email us at returns@noragardner.com and we will email a prepaid return label to you. Please include your order number in the email's subject. Once you receive the return label, attach the label to your package and drop the item off at your nearest post office. Please return items in original packaging with tags and attach the original packing slip, otherwise we may not be able to process your refund.TERMS AND CONDITIONS
We are now offering return insurance at checkout: you now have the option to pay $1.98 at checkout to unlock free returns (no handling fee).
If return insurance is not added to your cart and you choose to return or exchange your item, the $11.00 handling fee will apply.
Please allow 1-2 business days for shipping and tracking notification. Orders received after 2:00 PM Eastern Time, including overnight orders, will be processed the next business day. Therefore, if an item is needed for the next day delivery or within two days, please place your order before 2pm Eastern Time.
Please note that orders shipping to Alaska, Hawaii, and Puerto Rico require additional shipping time.
The final cost of International Shipping depends on the number of items and weight.
A tracking number will be emailed to you once the order has shipped.IMPORTANT NOTE :
If you are ordering a pre-order item and a stock item, we suggest placing two separate orders. Your order will ship only when inventory is complete and all the items are in stock at the same time; if you have items on pre-order, the order might be delayed. If you need to receive your items separately, contact customer service. Additional shipping fees might apply.
If you have any questions, please email us at style@noragardner.com we will be happy to assist you.
For returns, please check our return policy at https://www.noragardner.com/pages/shipping-and-return-policy or visit our FAQ page.