Product And Care

Many are; however, we use a variety of different fabrications, some of which require dry cleaning. Please refer the care label instrunctions on your garment prior to cleaning.

We carry an assortment of brands on our website. The Nora Gardner collection is consistent in sizing; please reference the size chart on the website for Nora Gardner collection items. For brand partners, please see the size chart for that specific item Size Chart

LOCATIONS

Our collection can be purchased in our NYC showroom, at our pop-up shops and in specialty stores in the US, Canada and Japan.

Sign up for our newsletter to be the first to know where our next location will be. You may also check our Pop-up Shops and Events page for the latest pop-up shop news. Pop-up Locations

APPOINTMENTS

We are so glad you asked! Please submit a request for a stylist via the link below and we will get back to you in a jiffy. Prior to your appointment, an NG Stylist will reach out to you to ensure an efficient and enjoyable one-on-one shopping experience. Contact Us!

PRE-ORDERS

When you place a pre-order, the dress you will receive is made specifically for you. If it doesn't fit, we can exchange it for another item or offer you free alterations. If any of these solutions does not work, you can return it for a store credit.

RETURNS AND PAYMENT

Returns and exchanges are available only in the US. To return or exchange an item, please submit a request for a free return label to returns@noragardner.com. Please provide an order number and list the item/s you'd like to return. You may return an online order within 14 days of its delivery date to be issued a refund (if applicable). Please note that a restocking fee of $6/per item will be deducted from the refund. You may click the link below to email us directly. Submit a Request!

After processing, the refund will take 5 - 10 business days to reach your bank account. If more than seven business days have passed, please contact us and we will attend to your issue right away. returns@noragardner.com

Coupons can be applied to sale items. Exclusions may apply.

SHIPPING

Yes, we ship internationally. For more information please email: style@noragardner.com

We will contact another location where our collection is sold to see if we can locate the piece you want. Please email: style@noragardner.com

If your order is taking longer then the tracking number has indicated, we will review your invoice to make sure your purchase is on the way. Please contact: style@noragardner.com

Shipping Method Shipping Charge Estimated Delivery
Free Shipping (orders over $100) Free 1-5 Business Days after order processing
Standard Shipping $15 1-5 Business Days after order processing
2nd Day Air (UPS) $35 2 Business Days after order processing
Priority Overnight (UPS) $65 Next Business Day after order processing
International Shipping (USPS) From $35 14 - 28 Business Days

For more detail check our shipping policy at https://www.noragardner.com/pages/shipping-and-return-policy

GIFT CARDS AND COUPONS

Of course! Please check out our gift card page: Gift Cards

Yes you can! Let us know what you would like to say and we will make sure your gift card purchase arrives with your special note. Please contact us to provide the information you would like to include: style@noragardner.com

Yes we do! We will help you personalize your gift and make the presentation extremely special.

Coupons cannot be applied to items on sale. They can only be applied to full price items.

STYLE BOX

We know you’re busy and that you take pride in your appearance so we’ve created a Style Survey that you’ll be able to complete in under 5 minutes. With the information you provide on your style, size, and budget preferences, we’ll hand select 4 - 6 essential items we think you’ll love to take you from desk to dinner. We’ll even ship them right to your door.

Enjoy seven days to try on your looks. Keep what you like and send us back the rest with the complimentary return shipping label included in your box.

Shipping is complimentary both ways (but we know you’ll love what we send you so you probably won’t have to bother with a return anyway)!

The Style Box is not a subscription service. Order a Style Box as often or infrequently as you like.

You’ll only be charged for items you decide to keep. There are no hidden fees.

Prices range from $165 for skirts and tops to $325 for dresses and blazers. We’ll always take care to respect prices you are most comfortable with based on your responses to the Style Survey.

All items are available in sizes 00–16.

It’s true! Shipping is free both ways and there are never any hidden fees. You will only be charged for what you decide to keep. Music to your ears, right?

At this time we are only shipping Style Boxes to customers located within the United States. Email us at style@noragardner.com if you are located internationally and let us know where you are so we can provide you with any relevant updates on shipping to your country.

Our garments are designed to be staple pieces for the modern woman. Whether you’re a professional striving to break through the glass ceiling in a city or suburb, or simply looking to add elegant essentials to your closet, our pieces will beat the need!

We also encourage you to try on every hand-selected item included in your Style Box. It’s no secret that clothes look better on a body than in a box, and we also know our classic designs are only truly complete once you’re wearing them! Trust us, this is our passion and our purpose.

Please submit a request to your assigned stylist, or to returns@noragardner.com to receive a complimentary return label.

We ask that you please ship anything you do not want to keep within seven days of receiving your Style Box. For example, if you receive a Style Box on a Tuesday, please have any returns in the mail no later than the following Tuesday or we will assume you opted to keep everything in your Style Box.

We proudly make all of our pieces in New York City’s Garment District. This allows us to deliver the highest quality products and support local business here at home.

We source only high quality fabrics that breathe and move so you can enjoy comfort in even our most structured styles. We pay close mind to select fabrics that are wrinkle resistant and machine washable. Practical, we know!

Just drop us a line at style@noragardner.com! Let us know if any of your size, style or budget preferences have changed or if you have any special requests or a new shipping address and we’ll start hand selecting new items for you right away.

Here!

More Questions? Feedback? Email us, anytime at style@noragardner.com! We love hearing from you and we value your feedback.

You are allowed one free size exchange; standard shipping apply thereafter.

You will be charged for the full value of the box per the price list in the box. Running late? Drop us a line at style@noragardner.com and we can work with you.

You would be refunded immediately and only charged for what you keep.