- In stock, ready to ship
- Inventory on the way
E-COMMERCE RETURN POLICY OVERVIEW
You may return or exchange an online order within 30 days of its delivery date.
If you need to exchange for a different size or color please email email@example.com. We will send you a prepaid return label and your exchange will be shipped as soon as we receive the return.
To return an item, please email us at firstname.lastname@example.org and we will email a prepaid return label to you. Please include your order number in the email's subject. Once you receive the return label, attach the label to your package and drop the item off at your nearest post office.
Please return items with tags and attach the original packing slip, otherwise we may not be able to process your refund.
TERMS AND CONDITIONS
- Please note that a shipping and restocking charge of $14.99 will be deducted from the refund.
- Returned items must be unworn with the labels attached for a refund.
- Sale items that are 50% off or more are refundable for store credit only.
- Items for refund or exchange must be shipped back to us within 30 days of receiving the shipment.
- Returns will be confirmed within 10 days from receiving the package. Refunds may take 5-10 business days to show on your bank statements.
- While we will endeavor to be as prompt as possible, please allow for up to two business days to receive the return label. If there is any delay in receiving the return label greater than two busines days, the return window will be extended. Therefore, we would highly encourage customers to request a return label as soon as possible.
- At the moment returns and exchanges are available only in the US.
After the order is placed our team needs 1-2 business days to process the orders. Orders received after 2:00 PM will be processed the next business day.
|Shipping Method||Shipping Charge||Estimated Delivery|
|Free Shipping (orders over $250)||Free||1-5 Business Days after order processing|
|Standard Shipping||$10||1-5 Business Days after order processing|
|2nd Day Air (Fedex)||$35||2 Business Days after order processing|
|Priority Overnight (Fedex)||$65||Next Business Day after order processing|
|International Shipping (USPS) From||$35||14 - 28 Business Days|
Please note that orders shipping to Alaska, Hawaii, and Puerto Rico require additional shipping time.
The final cost of International Shipping depends on the number of items and weight.
A tracking number will be emailed to you after the order is fulfilled.
If you are ordering a pre-order item and a stock item, we suggest placing 2 separates orders.
If you have any questions, please email us at email@example.com we will be happy to assist you.
For returns, please check our return policy at https://www.noragardner.com/pages/shipping-and-return-policy or visit our FAQ page.